Privacy Policy & SMS Marketing — Solvex Energy LLC
At Solvex Energy LLC, we value your trust and are committed to protecting the privacy and security of the personal information you provide. This policy explains how we collect, use, and protect your personal data, and how we manage informative or commercial SMS messages related to our services.
1. Information We Collect
We collect personal data you voluntarily provide through our web forms or digital channels, including:
- Full name
- Phone number
- Email address
- City or address
- Information related to your interest in solar energy solutions (quotes, installation, or technical support)
2. How We Use Information
We use the information collected exclusively for the following purposes:
- Send informative text messages, reminders, or notifications related to quotes, installation, or solar system support.
- Follow up on requests, inquiries, or contracted services.
- Provide personalized assistance and improve the user experience.
Messages are sent only to people who have requested information about our services.
3. Consent to Receive SMS
By submitting your information through our forms or digital channels, you expressly authorize Solvex Energy LLC to send you informative or reminder text messages (SMS) related to our services.
Each form will include a consent checkbox that must be accepted before submitting the information, with the text:
“I have read and accept the Privacy Policy and authorize Solvex Energy LLC to contact me via SMS, email, or phone call.”
You can unsubscribe at any time by replying to any message with the word “STOP”.
4. Information Security
We implement technical and administrative security measures to protect your personal data against unauthorized access, misuse, or loss.
Solvex Energy LLC does not share, sell, or transfer your personal information to third parties.
5. Your Rights
You may request the update, correction, or deletion of your personal data at any time by writing to:
6. Changes to This Policy
Solvex Energy LLC reserves the right to update or modify this Privacy Policy. Any changes will be posted on this page with their update date.
Last updated: October 2025